Shipping Policy

Do You Ship Worldwide & How Much Does Shipping Cost?

Yes – we ship worldwide and provide tracking information for all orders.

There are no hidden fees or sales tax at checkout. We strive to make your shopping experience as smooth and transparent as possible.

For Non-US Customers

Please note that customs policies and import duties vary by country for orders shipped outside of the United States. Any customs duties, taxes, or import fees charged by your local customs office are the responsibility of the customer and are outside of our control.

What Are Your Shipping & Processing Times?

Processing Times

Orders take 1–2 business days to process after the order is placed before shipping out. Please note that we do not ship orders on weekends.

Where Can I Find My Tracking Number?

When your items are shipped, you should receive an automatic email notification from our system containing your tracking number.

If you haven't received your tracking number or if the tracking information isn't working, don't worry. Contact us and we'll be happy to help resolve the issue.

If you need more detailed information, please email us at support@dewnovabeauty.com and we'll be happy to assist you.

Unexpected Delays

In some instances, delivery may take longer than the standard shipping times stated above. External factors such as international customs processing, carrier delays, and holidays may cause delays that are outside of our control.

If your package is taking longer than expected to arrive, please contact us at support@dewnovabeauty.com/a> and we will work with you to help resolve the situation.